Emporia Smart Plugs
Published September 7, 2023
Summary
CPSC records recall 23274, published September 7, 2023. Reported units: About 80,000.
What's the hazard
The recalled smart plugs are not adequately grounded and can pose an electric shock to the user.
What to do
Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug. Emporia will remotely disable the smart plug and consumers should discard the smart plug. The smart plug must be connected to the internet for remote disabling process to be effective. Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued.
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Recall details
- Brand
- Emporia Energy Corp., of Littleton, Colorado
- Distributor
- Online at shopemporiaenergy.com and Amazon.com from July 2022 through May 2023 for between $12 and $35.
- Country
- US
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Questions about this recall
Was Emporia Smart Plugs recalled?
Yes. CPSC published recall 23274 on September 7, 2023. Reported hazard: The recalled smart plugs are not adequately grounded and can pose an electric shock to the user.
What should I do if I have this product?
Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug. Emporia will remotely disable the smart plug and consumers should discard the smart plug. The smart plug must be connected to the internet for remote disabling process to be effective. Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Emporia Energy Corp., of Littleton, Colorado.