11-Speed Bonded Hollowtech II Road Cranksets
Published September 21, 2023
Summary
CPSC records recall 23294, published September 21, 2023. Reported units: About 680,000 (In addition, 80,000 were sold in Canada).
What's the hazard
The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.
What to do
Consumers should immediately stop using the cranksets manufactured before July 1, 2019, and contact an authorized Shimano dealer to schedule a free crankset inspection. Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.
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Recall details
- Distributor
- Shimano North America Bicycle Inc., of Irvine, California
- Country
- US
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Questions about this recall
Was 11-Speed Bonded Hollowtech II Road Cranksets recalled?
Yes. CPSC published recall 23294 on September 21, 2023. Reported hazard: The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.
What should I do if I have this product?
Consumers should immediately stop using the cranksets manufactured before July 1, 2019, and contact an authorized Shimano dealer to schedule a free crankset inspection. Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.