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CPSCCPSC · Consumer products·Recall number 23299

Onewheel Electric Skateboards (all models)

Published September 29, 2023

Summary

CPSC records recall 23299, published September 29, 2023. Recalling firm: Future Motion Inc., of Santa Cruz, California; Reported units: 300000.

What's the hazard

The skateboards can stop balancing the rider if the boards' limits are exceeded, posing a crash hazard that can result in serious injury or death.

What to do

Consumers should immediately stop using the recalled Onewheel electric skateboards. Consumers with the Onewheel GT, Onewheel Pint X, Onewheel Pint, or Onewheel+ XR electric skateboards should download or update the Onewheel app, and use the app to update the firmware on their board to include Haptic Buzz alert functionality. Haptic Buzz is a tactile and audible warning system that provides the rider with a buzzing sensation and sound when nearing the limits of the board or when in low battery or error states. The firmware update for the Onewheel GT will be available within one week, with the firmware update for the Pint X, Pint, and XR launching within six weeks.

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Recall details

Brand
Future Motion Inc., of Santa Cruz, California
Manufacturer
Future Motion Inc., of Santa Cruz, California
Distributor
Online at www.onewheel.com and other websites and at independent shops nationwide from January 2014 through September 2023 for between $1,050 and $2,200.
Country
US

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Questions about this recall

Was Onewheel Electric Skateboards (all models) recalled?

Yes. CPSC published recall 23299 on September 29, 2023. Reported hazard: The skateboards can stop balancing the rider if the boards' limits are exceeded, posing a crash hazard that can result in serious injury or death.

What should I do if I have this product?

Consumers should immediately stop using the recalled Onewheel electric skateboards. Consumers with the Onewheel GT, Onewheel Pint X, Onewheel Pint, or Onewheel+ XR electric skateboards should download or update the Onewheel app, and use the app to update the firmware on their board to include Haptic Buzz alert functionality. Haptic Buzz is a tactile and audible warning system that provides the rider with a buzzing sensation and sound when nearing the limits of the board or when in low battery or error states. The firmware update for the Onewheel GT will be available within one week, with the firmware update for the Pint X, Pint, and XR launching within six weeks.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Future Motion Inc., of Santa Cruz, California.

View official CPSC notice(opens on cpsc.gov)