LG Energy Solution "RESU 10H" Lithium-Ion Residential Energy Storage System Batteries
Published October 27, 2022
Summary
CPSC records recall 23705, published October 27, 2022. Reported units: About 11,500.
What's the hazard
The home solar panel batteries can overheat, posing a risk of fire and emission of harmful smoke.
What to do
LG Energy Solution Michigan will arrange for remote software updates to recalled batteries that are connected online. The diagnostic software updates are designed to monitor the recalled battery cells and shut down the battery if a fire risk is detected. If the battery shuts down, please contact LG Energy Solution Michigan for further instructions. Do not attempt to turn the battery on again. LG Energy Solution Michigan, its distributors, and its installers are contacting owners directly if their units are not connected online to arrange for a technician visit to manually update the diagnostic software.
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Recall details
- Brand
- LG Energy Solution Michigan Inc., of Holland Mich.
- Distributor
- Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply and Inter Island Solar Supply from March 2017 through March 2020 for about $8,000.
- Country
- US
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Questions about this recall
Was LG Energy Solution "RESU 10H" Lithium-Ion Residential Energy Storage System Batteries recalled?
Yes. CPSC published recall 23705 on October 27, 2022. Reported hazard: The home solar panel batteries can overheat, posing a risk of fire and emission of harmful smoke.
What should I do if I have this product?
LG Energy Solution Michigan will arrange for remote software updates to recalled batteries that are connected online. The diagnostic software updates are designed to monitor the recalled battery cells and shut down the battery if a fire risk is detected. If the battery shuts down, please contact LG Energy Solution Michigan for further instructions. Do not attempt to turn the battery on again. LG Energy Solution Michigan, its distributors, and its installers are contacting owners directly if their units are not connected online to arrange for a technician visit to manually update the diagnostic software.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: LG Energy Solution Michigan Inc., of Holland Mich..