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CPSCCPSC · Consumer products·Recall number 23716

Gyroor C3 e-bikes

Published December 15, 2022

Summary

CPSC records recall 23716, published December 15, 2022. Recalling firm: Shenzhen Chirrey Technology Co., Ltd., of China; Reported units: About 3,300.

What's the hazard

The e-bike's battery pack can ignite, posing fire and burn hazards.

What to do

Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.

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Recall details

Brand
Shenzhen Chirrey Technology Co., Ltd., of China
Manufacturer
Shenzhen Chirrey Technology Co., Ltd., of China
Distributor
Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China
Country
US

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Questions about this recall

Was Gyroor C3 e-bikes recalled?

Yes. CPSC published recall 23716 on December 15, 2022. Reported hazard: The e-bike's battery pack can ignite, posing fire and burn hazards.

What should I do if I have this product?

Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Shenzhen Chirrey Technology Co., Ltd., of China.

View official CPSC notice(opens on cpsc.gov)