LiftMaster myQ Garage Door Control Panels
Published February 9, 2023
Summary
CPSC records recall 23725, published February 9, 2023. Recalling firm: Grupo Chamberlain S.de R.L. de C.V., of Mexico; Reported units: About 96,400 (In addition, about 19,300 were sold in Canada).
What's the hazard
The control panel's secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.
What to do
Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.
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Recall details
- Brand
- Grupo Chamberlain S.de R.L. de C.V., of Mexico
- Manufacturer
- Grupo Chamberlain S.de R.L. de C.V., of Mexico
- Distributor
- Online and in stores at The Home Depot, Lowes, Menards and other stores and distributors nationwide from March 2022 through October 2022 for about $60, when sold as an accessory, and between $500 and $700, when sold as a bundle.
- UPC
- 012381203536
- Country
- US
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Questions about this recall
Was LiftMaster myQ Garage Door Control Panels recalled?
Yes. CPSC published recall 23725 on February 9, 2023. Reported hazard: The control panel's secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.
What should I do if I have this product?
Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Grupo Chamberlain S.de R.L. de C.V., of Mexico. UPC: 012381203536.