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CPSCCPSC · Consumer products·Recall number 23732

DR®Power PRO XL501 Chipper Shredders

Published March 2, 2023

Summary

CPSC records recall 23732, published March 2, 2023. Recalling firm: Generac, of Waukesha, Wisconsin; Reported units: About 2,100 (In addition, about 27 were sold in Canada and about 3 were sold in Mexico).

What's the hazard

The fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard.

What to do

Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate that the scroll has been replaced. Consumers not wishing to make the repair themselves will be directed to a servicing dealer to make the free repair for them, including transportation to and from the dealer.

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Recall details

Brand
Generac, of Waukesha, Wisconsin
Manufacturer
Generac, of Waukesha, Wisconsin
Distributor
DR Power Equipment, of South Burlington, Vermont
Country
US

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Questions about this recall

Was DR®Power PRO XL501 Chipper Shredders recalled?

Yes. CPSC published recall 23732 on March 2, 2023. Reported hazard: The fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard.

What should I do if I have this product?

Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate that the scroll has been replaced. Consumers not wishing to make the repair themselves will be directed to a servicing dealer to make the free repair for them, including transportation to and from the dealer.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Generac, of Waukesha, Wisconsin.

View official CPSC notice(opens on cpsc.gov)