Timberline Solar Energy Shingles
Published July 27, 2023
Summary
CPSC records recall 23777, published July 27, 2023. Recalling firm: GAF Energy LLC, of San Jose, California; Reported units: About 2,100.
What's the hazard
The electrical components in the solar energy shingles can malfunction, posing a fire hazard.
What to do
GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. If consumers have not been contacted by GAF Energy, they should contact their installers to determine if their solar energy shingles' components are recalled.
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Recall details
- Brand
- GAF Energy LLC, of San Jose, California
- Manufacturer
- GAF Energy LLC, of San Jose, California
- Distributor
- GAF direct sales to and through installing contractors in select states from November 2021 through April 2023. The recalled shingles were sold as part of solar systems that range in price from $40,000 to $100,000.
- Country
- US
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Questions about this recall
Was Timberline Solar Energy Shingles recalled?
Yes. CPSC published recall 23777 on July 27, 2023. Reported hazard: The electrical components in the solar energy shingles can malfunction, posing a fire hazard.
What should I do if I have this product?
GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. If consumers have not been contacted by GAF Energy, they should contact their installers to determine if their solar energy shingles' components are recalled.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: GAF Energy LLC, of San Jose, California.