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CPSCCPSC · Consumer products·Recall number 24028

ZLINE 30-inch, 36-inch and 48-inch RG gas ranges

Published November 21, 2023

Summary

CPSC records recall 24028, published November 21, 2023. Reported units: About 30,000.

What's the hazard

The oven of the gas ranges can emit dangerous levels of carbon monoxide (CO) while in use, posing a serious risk of injury or death from carbon monoxide poisoning.

What to do

These ranges were recalled in January 2023, and consumers were offered a repair. ZLINE is expanding the remedies available to consumers to also include a replacement range or a refund. All consumers who have an affected range should immediately stop using the oven compartment, even if they have already had their range repaired as part of the prior recall. Consumers who have received a repair are being contacted directly by ZLINE with additional information and about the offer of an inspection, a replacement range or a refund. Consumers who have not yet scheduled a repair as part of the recall should contact ZLINE for information regarding available remedies. Consumers may continue to use the range tops which are unaffected by the issue.

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Recall details

Brand
ZLINE Kitchen and Bath, of Reno, Nev.
Distributor
Best Buy, Lowe's, The Home Depot and The Range Hood Store stores nationwide and online at www.bestbuy.com, www.build.com, www.costco.com, www.homedepot.com, www.therangehoodstore.com, www.overstock.com and www.wayfair.com. The gas ranges were sold from February 2019 through December 2022 for between $2,300 and $6,900.
Country
US

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Questions about this recall

Was ZLINE 30-inch, 36-inch and 48-inch RG gas ranges recalled?

Yes. CPSC published recall 24028 on November 21, 2023. Reported hazard: The oven of the gas ranges can emit dangerous levels of carbon monoxide (CO) while in use, posing a serious risk of injury or death from carbon monoxide poisoning.

What should I do if I have this product?

These ranges were recalled in January 2023, and consumers were offered a repair. ZLINE is expanding the remedies available to consumers to also include a replacement range or a refund. All consumers who have an affected range should immediately stop using the oven compartment, even if they have already had their range repaired as part of the prior recall. Consumers who have received a repair are being contacted directly by ZLINE with additional information and about the offer of an inspection, a replacement range or a refund. Consumers who have not yet scheduled a repair as part of the recall should contact ZLINE for information regarding available remedies. Consumers may continue to use the range tops which are unaffected by the issue.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: ZLINE Kitchen and Bath, of Reno, Nev..

View official CPSC notice(opens on cpsc.gov)