Knob-control electric radiant cooktops, model GE JP3030
Published November 30, 2023
Summary
CPSC records recall 24033, published November 30, 2023. Recalling firm: Haier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky; Reported units: About 11,000.
What's the hazard
The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022, posing a burn hazard to consumers.
What to do
Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the "off" position. In this case, the "On" indicator light will not be illuminated, but the "Hot Cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.
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Recall details
- Brand
- Haier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky
- Manufacturer
- Haier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky
- Distributor
- Major home improvement and appliance stores nationwide, including Best Buy, Lowe's and The Home Depot, from July 2022 through 2023 for between $1,110 and $1,220.
- UPC
- 084691809609
- Country
- US
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Questions about this recall
Was Knob-control electric radiant cooktops, model GE JP3030 recalled?
Yes. CPSC published recall 24033 on November 30, 2023. Reported hazard: The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022, posing a burn hazard to consumers.
What should I do if I have this product?
Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the "off" position. In this case, the "On" indicator light will not be illuminated, but the "Hot Cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Haier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky. UPC: 084691809609.