Pella Architect Series Casement Windows
Published December 21, 2023
Summary
CPSC records recall 24732, published December 21, 2023. Recalling firm: Pella Corporation, of Pella, Iowa; Reported units: About 12,000 (In addition, about 305 were sold in Canada and about 10 were sold in Mexico).
What's the hazard
The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
What to do
Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
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Recall details
- Brand
- Pella Corporation, of Pella, Iowa
- Manufacturer
- Pella Corporation, of Pella, Iowa
- Distributor
- Authorized distributors nationwide, including Pella Window and Door stores, Lowe's, ABC Supply, Allied Building Products, Builders First Source, Builders Supply Co, Inc., Hammond Lumber Company, McCoy's Building Supply, National Lumber, and The Carter Companies stores nationwide from January 2021 through July 2023 for between $700 and $10,000 per window.
- Country
- US
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Questions about this recall
Was Pella Architect Series Casement Windows recalled?
Yes. CPSC published recall 24732 on December 21, 2023. Reported hazard: The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
What should I do if I have this product?
Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Pella Corporation, of Pella, Iowa.