MS725dvn and MX725adve Specialty Printers
Published January 16, 2025
Summary
CPSC records recall 25090, published January 16, 2025. Reported units: About 43,510 (In addition, about 4,000 were sold in Canada).
What's the hazard
A metal part inside the printer can dislodge, posing a risk of fire.
What to do
Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.
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Recall details
- Brand
- Lexmark International Inc., of Lexington, Kentucky
- Distributor
- Online at lexmark.com, CDW Logistics, Tech Data Product Management Inc. and Insight Direct USA Inc. from June 2018 through November 2024 for between $1,000 and $4,200.
- Country
- US
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Questions about this recall
Was MS725dvn and MX725adve Specialty Printers recalled?
Yes. CPSC published recall 25090 on January 16, 2025. Reported hazard: A metal part inside the printer can dislodge, posing a risk of fire.
What should I do if I have this product?
Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Lexmark International Inc., of Lexington, Kentucky.