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CPSCCPSC · Consumer products·Recall number 25109

Matrix-brand Training Cycles

Published January 30, 2025

Summary

CPSC records recall 25109, published January 30, 2025. Reported units: About 12,885 (In addition, about 140 were sold in Canada).

What's the hazard

The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.

What to do

Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.

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Recall details

Brand
Johnson Health Tech North America Inc. ("JHTNA"), of Cottage Grove, Wisconsin
Distributor
Sold primarily to commercial fitness facilities, both by JHTNA directly and through third-party distributors, from January 2021 through October 2024 for between $2,530 and $7,305.
Country
US

Related recalls

Questions about this recall

Was Matrix-brand Training Cycles recalled?

Yes. CPSC published recall 25109 on January 30, 2025. Reported hazard: The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.

What should I do if I have this product?

Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Johnson Health Tech North America Inc. ("JHTNA"), of Cottage Grove, Wisconsin.

View official CPSC notice(opens on cpsc.gov)