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CPSCCPSC · Consumer products·Recall number 25212

Ashland 10-inch and 14-inch two-bar casement window hinge tracks

Published April 3, 2025

Summary

CPSC records recall 25212, published April 3, 2025. Recalling firm: Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas; Reported units: About 200,000.

What's the hazard

The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers.

What to do

Consumers should leave windows in the closed and locked positions and immediately contact AmesburyTruth to coordinate a free window inspection by a professional, who will install free replacement hinge tracks for those with a manufacturing defect.

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Recall details

Brand
Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas
Manufacturer
Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas
Distributor
AmesburyTruth to various window manufacturers or service parts providers nationwide from April 2024 through January 2025 for about $2.
Country
US

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Questions about this recall

Was Ashland 10-inch and 14-inch two-bar casement window hinge tracks recalled?

Yes. CPSC published recall 25212 on April 3, 2025. Reported hazard: The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers.

What should I do if I have this product?

Consumers should leave windows in the closed and locked positions and immediately contact AmesburyTruth to coordinate a free window inspection by a professional, who will install free replacement hinge tracks for those with a manufacturing defect.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas.

View official CPSC notice(opens on cpsc.gov)