Heckler 9 Electric Bicycles
Published May 1, 2025
Summary
CPSC records recall 25244, published May 1, 2025. Reported units: About 2,850 (In addition, about 550 were sold in Canada).
What's the hazard
The recalled electric bicycle's lithium-ion battery can overheat, posing a fire hazard.
What to do
Consumers should immediately stop using the recalled electric bicycles, disconnect the battery from the bike and charger, and visit the manufacturer's website at https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery to determine if their bicycle is affected and, if so, to register for a free replacement battery to be sent to them. If their battery is involved in this recall, consumers will be required to write "Recalled" on the involved affected battery and upload a photograph of it to https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery. These consumers should then dispose of the battery in accordance with local and state regulations following registration.
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Recall details
- Distributor
- Santa Cruz Bicycles LLC, of Santa Cruz, California
- Country
- US
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Questions about this recall
Was Heckler 9 Electric Bicycles recalled?
Yes. CPSC published recall 25244 on May 1, 2025. Reported hazard: The recalled electric bicycle's lithium-ion battery can overheat, posing a fire hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled electric bicycles, disconnect the battery from the bike and charger, and visit the manufacturer's website at https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery to determine if their bicycle is affected and, if so, to register for a free replacement battery to be sent to them. If their battery is involved in this recall, consumers will be required to write "Recalled" on the involved affected battery and upload a photograph of it to https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery. These consumers should then dispose of the battery in accordance with local and state regulations following registration.