Rinnai i-Series Plus gas boilers
Published June 5, 2025
Summary
CPSC records recall 25313, published June 5, 2025. Reported units: About 2,030 (In addition, 249 were sold in Canada).
What's the hazard
The boiler door can fail to seal properly due to incorrect screws, allowing carbon monoxide (CO) gases to escape, posing a carbon monoxide poisoning hazard.
What to do
Consumers should immediately stop using the recalled boilers and contact Rinnai to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas.
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Recall details
- Brand
- Rinnai America Corporation, of Peachtree City, Georgia
- Distributor
- Independent heating and plumbing contractors and wholesale distributors nationwide, and online at Amazon.com, Homedepot.com and Lowes.com from September 2024 through February 2025 for between $3,900 and $5,000.
- Country
- US
Related recalls
Questions about this recall
Was Rinnai i-Series Plus gas boilers recalled?
Yes. CPSC published recall 25313 on June 5, 2025. Reported hazard: The boiler door can fail to seal properly due to incorrect screws, allowing carbon monoxide (CO) gases to escape, posing a carbon monoxide poisoning hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled boilers and contact Rinnai to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Rinnai America Corporation, of Peachtree City, Georgia.