Anker PowerCore 10000 power banks (model A1263 only)
Published June 12, 2025
Summary
CPSC records recall 25338, published June 12, 2025. Recalling firm: Anker Innovations Limited, of China; Reported units: About 1,158,000.
What's the hazard
The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers.
What to do
Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. To receive a replacement, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word "recalled" written on the power bank in permanent marker. A purchase receipt will be requested but will not be required to participate in the recall. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a replacement.
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Recall details
- Brand
- Anker Innovations Limited, of China
- Manufacturer
- Anker Innovations Limited, of China
- Distributor
- Online at Anker, Amazon, Newegg and Ebay from June 2016 through December 2022 for about $27.
- Country
- US
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Questions about this recall
Was Anker PowerCore 10000 power banks (model A1263 only) recalled?
Yes. CPSC published recall 25338 on June 12, 2025. Reported hazard: The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers.
What should I do if I have this product?
Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. To receive a replacement, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word "recalled" written on the power bank in permanent marker. A purchase receipt will be requested but will not be required to participate in the recall. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a replacement.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Anker Innovations Limited, of China.