36-volt lithium-ion batteries used with VIVI E-bikes
Published July 17, 2025
Summary
CPSC records recall 25391, published July 17, 2025. Recalling firm: Guangzhou Plenty Bicycle Co., Ltd., of China; Reported units: About 24,000.
What's the hazard
The recalled lithium-ion batteries can overheat, posing fire and burn hazards.
What to do
Consumers should immediately stop using e-bikes with the recalled lithium-ion batteries and contact VIVI to receive a free replacement battery and battery charger. Consumers must dispose of the recalled battery at a household hazardous waste (HHW) collection center or follow the instructions of their municipality and confirm that this was done by sending an email to vivirecall@163.com. Note: Do not throw the recalled lithium-ion battery in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal HHW collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to an HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it doesn't, contact your municipality for further guidance.
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Recall details
- Brand
- Guangzhou Plenty Bicycle Co., Ltd., of China
- Manufacturer
- Guangzhou Plenty Bicycle Co., Ltd., of China
- Distributor
- Shenzhen Binxin Household Co., Ltd., d/b/a VIVI E-bikes, of China
- Country
- US
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Questions about this recall
Was 36-volt lithium-ion batteries used with VIVI E-bikes recalled?
Yes. CPSC published recall 25391 on July 17, 2025. Reported hazard: The recalled lithium-ion batteries can overheat, posing fire and burn hazards.
What should I do if I have this product?
Consumers should immediately stop using e-bikes with the recalled lithium-ion batteries and contact VIVI to receive a free replacement battery and battery charger. Consumers must dispose of the recalled battery at a household hazardous waste (HHW) collection center or follow the instructions of their municipality and confirm that this was done by sending an email to vivirecall@163.com. Note: Do not throw the recalled lithium-ion battery in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal HHW collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to an HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it doesn't, contact your municipality for further guidance.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Guangzhou Plenty Bicycle Co., Ltd., of China.