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CPSCCPSC · Consumer products·Recall number 25431

Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders

Published August 14, 2025

What's the hazard

The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.

What to do

Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.

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Recall details

Brand
Werner Co., of Itasca, Illinois
Distributor
Home Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024 with average prices between $200 and $281.
UPC
051751143171
Country
US

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Questions about this recall

Was Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders recalled?

Yes. CPSC published recall 25431 on August 14, 2025. Reported hazard: The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.

What should I do if I have this product?

Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Werner Co., of Itasca, Illinois. UPC: 051751143171.

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View official CPSC notice(opens on cpsc.gov)