Electronic LED modules used on Floating Stairs and Rails
Published August 14, 2025
What's the hazard
The LED module can overheat, causing it to melt, posing a fire hazard.
What to do
Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.
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Recall details
- Brand
- Viewrail, of Goshen, Indiana
- Distributor
- Viewrail.com from August 2023 through June 2025 for about $80.
- Country
- US
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Questions about this recall
Was Electronic LED modules used on Floating Stairs and Rails recalled?
Yes. CPSC published recall 25436 on August 14, 2025. Reported hazard: The LED module can overheat, causing it to melt, posing a fire hazard.
What should I do if I have this product?
Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Viewrail, of Goshen, Indiana.
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