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CPSCCPSC · Consumer products·Recall number 26450

Residential Elevators StrikeLock Hoistway Door Locking Device

Published April 30, 2026

Summary

CPSC records recall 26450, published April 30, 2026. Reported units: About 450.

What's the hazard

The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.

What to do

Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.

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Recall details

Distributor
Residential Elevators, Inc., of Crawfordville, Florida
Country
US

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Questions about this recall

Was Residential Elevators StrikeLock Hoistway Door Locking Device recalled?

Yes. CPSC published recall 26450 on April 30, 2026. Reported hazard: The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.

What should I do if I have this product?

Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.

View official CPSC notice(opens on cpsc.gov)