EQUIPMENT ADAPTIVE/MOBILITY
Published March 17, 2010 · Recall initiated: March 17, 2010
What's the hazard
DIAMOND COACH HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2009 VIP MODEL COACHES MANUFACTURED BETWEEN MAY 1 AND DECEMBER 1, 2009, EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS, DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION. IF THE "UP" SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING. THE CONTINUED UPWARD TRAVEL MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
What to do
DIAMOND COACH WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. CURRENTLY RICON IS DEVELOPING A SOFTWARE SOLUTION AND IS NOT AVAILABLE. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON MARCH 15, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR DIAMOND COACH AT 1-800-442-4645.
Recall details
- Brand
- DIAMOND COACH
- Model
- VIP
- Manufacturer
- Diamond Coach Corporation
- Lot
- 2009 DIAMOND COACH VIP
- Risk classification
- V
- Country
- US
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