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NHTSANHTSA · Vehicles·Recall number 10V130000

2008 Ford E-450 | 2007 Ford E-350 | 2009 Ford E-450 | 2007 Ford E-450 | 2009 Ford E-350 | 2008 Ford E-350 — Equipment adaptive/mobility

Published April 2, 2010 · Recall initiated: April 2, 2010

Summary

NHTSA records recall 10V130000, published April 2, 2010. Recalling firm: Ford Motor Company; 2008 Ford E-450 | 2007 Ford E-350 | 2009 Ford E-450 | 2007 Ford E-450 | 2009 Ford E-350 | 2008 Ford E-350 — Equipment adaptive/mobility.

What's the hazard

ELKHART COACH HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN TRANSIT BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS, DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION. IF THE "UP" SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING. THE CONTINUED UPWARD TRAVEL MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

What to do

ELKHART COACH WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. CURRENTLY RICON IS DEVELOPING A SOFTWARE SOLUTION AND IS NOT AVAILABLE. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 27, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 800- 322-2884, EMAILING AT WWW.DMATA@WABTEC.COM.

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Recall details

Brand
FORD
Model
E-450
Manufacturer
Ford Motor Company
Lot
2008 FORD E-450 | 2007 FORD E-350 | 2009 FORD E-450 | 2007 FORD E-450 | 2009 FORD E-350 | 2008 FORD E-350
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2008 Ford E-450 | 2007 Ford E-350 | 2009 Ford E-450 | 2007 Ford E-450 | 2009 Ford E-350 | 2008 Ford E-350 — Equipment adaptive/mobility recalled?

Yes. NHTSA published recall 10V130000 on April 2, 2010. Reported hazard: ELKHART COACH HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN TRANSIT BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS, DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION. IF THE "UP" SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING. THE CONTINUED UPWARD TRAVEL MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

What should I do if I have this product?

ELKHART COACH WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. CURRENTLY RICON IS DEVELOPING A SOFTWARE SOLUTION AND IS NOT AVAILABLE. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 27, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 800- 322-2884, EMAILING AT WWW.DMATA@WABTEC.COM.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FORD. Model: E-450.

View official NHTSA notice(opens on nhtsa.gov)