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NHTSANHTSA · Vehicles·Recall number 10V153000

2007 Ford E-350 | 2008 Ford E-350 | 2009 Ford E-350 | 2007 Ford E-250 | 2007 Ford E-150 | 2008 Ford E-150 | 2008 Ford E-250 | 2009 Ford E-150 | 2009 Ford E-250 — Equipment adaptive/mobility

Published April 15, 2010 · Recall initiated: April 15, 2010

Summary

NHTSA records recall 10V153000, published April 15, 2010. Recalling firm: Ford Motor Company; 2007 Ford E-350 | 2008 Ford E-350 | 2009 Ford E-350 | 2007 Ford E-250 | 2007 Ford E-150 | 2008 Ford E-150 | 2008 Ford E-250 | 2009 Ford E-150 | 2009 Ford E-250 — Equipment adaptive/mobility.

What's the hazard

COMM-TRANS IS RECALLING CERTAIN MODEL YEAR 2007-2009 ADA CONVERSION VANS BUILT ON FORD E-150, E-250, AND E-350 CHASSIS BETWEEN DECEMBER 7, 2007 AND DECEMBER 23, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

What to do

COMM-TRANS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 6, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COMM-TRANS AT 1-901-726-9394.

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Recall details

Brand
FORD
Model
E-350
Manufacturer
Ford Motor Company
Lot
2007 FORD E-350 | 2008 FORD E-350 | 2009 FORD E-350 | 2007 FORD E-250 | 2007 FORD E-150 | 2008 FORD E-150 | 2008 FORD E-250 | 2009 FORD E-150 | 2009 FORD E-250
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2007 Ford E-350 | 2008 Ford E-350 | 2009 Ford E-350 | 2007 Ford E-250 | 2007 Ford E-150 | 2008 Ford E-150 | 2008 Ford E-250 | 2009 Ford E-150 | 2009 Ford E-250 — Equipment adaptive/mobility recalled?

Yes. NHTSA published recall 10V153000 on April 15, 2010. Reported hazard: COMM-TRANS IS RECALLING CERTAIN MODEL YEAR 2007-2009 ADA CONVERSION VANS BUILT ON FORD E-150, E-250, AND E-350 CHASSIS BETWEEN DECEMBER 7, 2007 AND DECEMBER 23, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

What should I do if I have this product?

COMM-TRANS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 6, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COMM-TRANS AT 1-901-726-9394.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FORD. Model: E-350.

View official NHTSA notice(opens on nhtsa.gov)