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NHTSANHTSA · Vehicles·Recall number 10V203000

2009 Startrans Senator | 2009 Startrans Senator Ii | 2009 Startrans Trolley | 2009 Startrans President | 2009 Startrans Candidate Ii | 2009 Startrans Candidate | 2009 Startrans Senator Hd — Equipment adaptive/mobility

Published May 13, 2010 · Recall initiated: May 10, 2010

Summary

NHTSA records recall 10V203000, published May 13, 2010 and initiated May 10, 2010. Recalling firm: STARTRANS BUS CORPORATION; 2009 Startrans Senator | 2009 Startrans Senator Ii | 2009 Startrans Trolley | 2009 Startrans President | 2009 Startrans Candidate Ii | 2009 Startrans Candidate | 2009 Startrans Senator Hd — Equipment adaptive/mobility.

What's the hazard

STARTRANS BUS IS RECALLING CERTAIN MODEL YEAR 2009 CANDIDATE, CANDIDATE II, SENATOR, SENATOR HD, PRESIDENT, TROLLEY, AND SENATOR II TRANSIT BUSES MANUFACTURED FROM SEPTEMBER 2007 THROUGH DECEMBER 18, 2009, AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

What to do

STARTRANS BUS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 12, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR STARTRANS BUS AT 1-574-642-0811.

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Recall details

Brand
STARTRANS
Model
SENATOR
Manufacturer
STARTRANS BUS CORPORATION
Lot
2009 STARTRANS SENATOR | 2009 STARTRANS SENATOR II | 2009 STARTRANS TROLLEY | 2009 STARTRANS PRESIDENT | 2009 STARTRANS CANDIDATE II | 2009 STARTRANS CANDIDATE | 2009 STARTRANS SENATOR HD
Risk classification
V
Country
US

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Questions about this recall

Was 2009 Startrans Senator | 2009 Startrans Senator Ii | 2009 Startrans Trolley | 2009 Startrans President | 2009 Startrans Candidate Ii | 2009 Startrans Candidate | 2009 Startrans Senator Hd — Equipment adaptive/mobility recalled?

Yes. NHTSA published recall 10V203000 on May 13, 2010. Reported hazard: STARTRANS BUS IS RECALLING CERTAIN MODEL YEAR 2009 CANDIDATE, CANDIDATE II, SENATOR, SENATOR HD, PRESIDENT, TROLLEY, AND SENATOR II TRANSIT BUSES MANUFACTURED FROM SEPTEMBER 2007 THROUGH DECEMBER 18, 2009, AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

What should I do if I have this product?

STARTRANS BUS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 12, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR STARTRANS BUS AT 1-574-642-0811.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: STARTRANS. Model: SENATOR.

View official NHTSA notice(opens on nhtsa.gov)