2009 Ford E-350 | 2008 Ford E-350 | 2009 Chevrolet 2500 | 2008 Ford E-150 | 2008 Ford E-250 | 2009 Ford E-150 | 2009 Ford E-250 — Equipment adaptive/mobility
Published May 13, 2010 · Recall initiated: May 10, 2010
Summary
NHTSA records recall 10V207000, published May 13, 2010 and initiated May 10, 2010. Recalling firm: Ford Motor Company; 2009 Ford E-350 | 2008 Ford E-350 | 2009 Chevrolet 2500 | 2008 Ford E-150 | 2008 Ford E-250 | 2009 Ford E-150 | 2009 Ford E-250 — Equipment adaptive/mobility.
What's the hazard
MOBILITY WORKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS AND CHEVROLET 2500 CHASSIS AFTER NOVEMBER 2007 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
What to do
MOBILITY WORKS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON AUGUST 20, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITY WORKS AT 1-800-769-8267.
Get an email if FORD has another recall
Free. We only write when there's a new recall that matches. Unsubscribe in one click.
Recall details
- Brand
- FORD
- Model
- E-350
- Manufacturer
- Ford Motor Company
- Lot
- 2009 FORD E-350 | 2008 FORD E-350 | 2009 CHEVROLET 2500 | 2008 FORD E-150 | 2008 FORD E-250 | 2009 FORD E-150 | 2009 FORD E-250
- Risk classification
- V
- Country
- US
Related recalls
- NHTSA2025 Ford Mustang Mach E | 2024 Ford Mustang Mach E | 2023 Ford Mustang Mach E — Electrical system: propulsionSeptember 10, 2026
- NHTSAFord Battery Energy Control Module — Electrical system: propulsion system: traction battery: managementSeptember 10, 2026
- NHTSA2026 Ford F-150 — Power train: driveline: differential unitSeptember 9, 2026
- NHTSA2026 Ford Explorer — Air bags: frontalSeptember 9, 2026
- NHTSAFuller Ultrashift Hv With Park — Power train: automatic transmissionMay 14, 2010
- NHTSA2008 Ford E-350 | 2009 Ford E-350 | 2008 Ford E-150 | 2008 Ford E-250 | 2009 Ford E-150 | 2009 Ford E-250 —May 13, 2010
Questions about this recall
Was 2009 Ford E-350 | 2008 Ford E-350 | 2009 Chevrolet 2500 | 2008 Ford E-150 | 2008 Ford E-250 | 2009 Ford E-150 | 2009 Ford E-250 — Equipment adaptive/mobility recalled?
Yes. NHTSA published recall 10V207000 on May 13, 2010. Reported hazard: MOBILITY WORKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS AND CHEVROLET 2500 CHASSIS AFTER NOVEMBER 2007 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
What should I do if I have this product?
MOBILITY WORKS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON AUGUST 20, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITY WORKS AT 1-800-769-8267.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FORD. Model: E-350.