EQUIPMENT ADAPTIVE/MOBILITY
Published May 13, 2010 · Recall initiated: May 10, 2010
What's the hazard
MOBILITY WORKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS AND CHEVROLET 2500 CHASSIS AFTER NOVEMBER 2007 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
What to do
MOBILITY WORKS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON AUGUST 20, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITY WORKS AT 1-800-769-8267.
Recall details
- Brand
- FORD
- Model
- E-350
- Manufacturer
- Ford Motor Company
- Lot
- 2009 FORD E-350 | 2008 FORD E-350 | 2009 CHEVROLET 2500 | 2008 FORD E-150 | 2008 FORD E-250 | 2009 FORD E-150 | 2009 FORD E-250
- Risk classification
- V
- Country
- US
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