2007 Ford E-350 | 2008 Ford E-350 | 2009 Ford E-350 | 2007 Ford E-250 | 2007 Ford E-150 | 2008 Ford E-150 | 2008 Ford E-250 | 2009 Ford E-150 | 2009 Ford E-250 — Equipment adaptive/mobility
Published June 7, 2010 · Recall initiated: June 4, 2010
Summary
NHTSA records recall 10V243000, published June 7, 2010 and initiated June 4, 2010. Recalling firm: Ford Motor Company; 2007 Ford E-350 | 2008 Ford E-350 | 2009 Ford E-350 | 2007 Ford E-250 | 2007 Ford E-150 | 2008 Ford E-150 | 2008 Ford E-250 | 2009 Ford E-150 | 2009 Ford E-250 — Equipment adaptive/mobility.
What's the hazard
MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
What to do
MTS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-6452.
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Recall details
- Brand
- FORD
- Model
- E-350
- Manufacturer
- Ford Motor Company
- Lot
- 2007 FORD E-350 | 2008 FORD E-350 | 2009 FORD E-350 | 2007 FORD E-250 | 2007 FORD E-150 | 2008 FORD E-150 | 2008 FORD E-250 | 2009 FORD E-150 | 2009 FORD E-250
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2007 Ford E-350 | 2008 Ford E-350 | 2009 Ford E-350 | 2007 Ford E-250 | 2007 Ford E-150 | 2008 Ford E-150 | 2008 Ford E-250 | 2009 Ford E-150 | 2009 Ford E-250 — Equipment adaptive/mobility recalled?
Yes. NHTSA published recall 10V243000 on June 7, 2010. Reported hazard: MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
What should I do if I have this product?
MTS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-6452.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FORD. Model: E-350.