EQUIPMENT ADAPTIVE/MOBILITY
Published June 15, 2010 · Recall initiated: June 15, 2010
What's the hazard
COACH & EQUIPMENT IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 PHOENIX SHUTTLE BUSES MANUFACTURED FROM OCTOBER 2007 THROUGH JANUARY 2010 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
What to do
COACH & EQUIPMENT WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COACH & EQUIPMENT AT 1-315-536-2321.
Recall details
- Brand
- COACH & EQUIPMENT
- Model
- PHOENIX
- Manufacturer
- COACH & EQUIP SALES CORP.
- Lot
- 2009 COACH & EQUIPMENT PHOENIX | 2008 COACH & EQUIPMENT PHOENIX | 2007 COACH & EQUIPMENT PHOENIX | 2010 COACH & EQUIPMENT PHOENIX
- Risk classification
- V
- Country
- US
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