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NHTSANHTSA · Vehicles·Recall number 10V587000

2011 Keystone Montana High Country | 2010 Keystone Montana High Country | 2010 Keystone Montana-Big Sky | 2007 Keystone Montana-Big Sky | 2011 Keystone Raptor | 2010 Keystone Fuzion | 2007 Keystone Montana | 2009 Keystone Montana-Big Sky | 2009 Keystone Montana | 2008 Keystone Montana | 2008 Keystone Montana-Big Sky | 2010 Keystone Montana | 2011 Keystone Fuzion | 2011 Keystone Montana | 2011 Keystone Montana-Big Sky — Equipment: recreational vehicle/trailer

Published November 24, 2010 · Recall initiated: November 17, 2010

Summary

NHTSA records recall 10V587000, published November 24, 2010 and initiated November 17, 2010. Recalling firm: Keystone RV Company; 2011 Keystone Montana High Country | 2010 Keystone Montana High Country | 2010 Keystone Montana-Big Sky | 2007 Keystone Montana-Big Sky | 2011 Keystone Raptor | 2010 Keystone Fuzion | 2007 Keystone Montana | 2009 Keystone Montana-Big Sky | 2009 Keystone Montana | 2008 Keystone Montana | 2008 Keystone Montana-Big Sky | 2010 Keystone Montana | 2011 Keystone Fuzion | 2011 Keystone Montana | 2011 Keystone Montana-Big Sky — Equipment: recreational vehicle/trailer.

What's the hazard

KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

What to do

KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR KEYSTONE AT 866-425-4369.

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Recall details

Brand
KEYSTONE
Model
MONTANA HIGH COUNTRY
Manufacturer
Keystone RV Company
Lot
2011 KEYSTONE MONTANA HIGH COUNTRY | 2010 KEYSTONE MONTANA HIGH COUNTRY | 2010 KEYSTONE MONTANA-BIG SKY | 2007 KEYSTONE MONTANA-BIG SKY | 2011 KEYSTONE RAPTOR | 2010 KEYSTONE FUZION | 2007 KEYSTONE MONTANA | 2009 KEYSTONE MONTANA-BIG SKY | 2009 KEYSTONE MONTANA | 2008 KEYSTONE MONTANA | 2008 KEYSTONE MONTANA-BIG SKY | 2010 KEYSTONE MONTANA | 2011 KEYSTONE FUZION | 2011 KEYSTONE MONTANA | 2011 KEYSTONE MONTANA-BIG SKY
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2011 Keystone Montana High Country | 2010 Keystone Montana High Country | 2010 Keystone Montana-Big Sky | 2007 Keystone Montana-Big Sky | 2011 Keystone Raptor | 2010 Keystone Fuzion | 2007 Keystone Montana | 2009 Keystone Montana-Big Sky | 2009 Keystone Montana | 2008 Keystone Montana | 2008 Keystone Montana-Big Sky | 2010 Keystone Montana | 2011 Keystone Fuzion | 2011 Keystone Montana | 2011 Keystone Montana-Big Sky — Equipment: recreational vehicle/trailer recalled?

Yes. NHTSA published recall 10V587000 on November 24, 2010. Reported hazard: KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

What should I do if I have this product?

KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR KEYSTONE AT 866-425-4369.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: KEYSTONE. Model: MONTANA HIGH COUNTRY.

View official NHTSA notice(opens on nhtsa.gov)