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NHTSANHTSA · Vehicles·Recall number 11V128000

2011 Ford F-450 Sd | 2011 Ford F-250 | 2011 Ford F-550 Sd | 2011 Ford Edge | 2011 Lincoln Mkx | 2011 Ford F-150 | 2011 Ford F-350 — Electrical system: software

Published February 25, 2011 · Recall initiated: February 24, 2011

Summary

NHTSA records recall 11V128000, published February 25, 2011 and initiated February 24, 2011. Recalling firm: Ford Motor Company; 2011 Ford F-450 Sd | 2011 Ford F-250 | 2011 Ford F-550 Sd | 2011 Ford Edge | 2011 Lincoln Mkx | 2011 Ford F-150 | 2011 Ford F-350 — Electrical system: software.

What's the hazard

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

What to do

DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

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Recall details

Brand
FORD
Model
F-450 SD
Manufacturer
Ford Motor Company
Lot
2011 FORD F-450 SD | 2011 FORD F-250 | 2011 FORD F-550 SD | 2011 FORD EDGE | 2011 LINCOLN MKX | 2011 FORD F-150 | 2011 FORD F-350
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2011 Ford F-450 Sd | 2011 Ford F-250 | 2011 Ford F-550 Sd | 2011 Ford Edge | 2011 Lincoln Mkx | 2011 Ford F-150 | 2011 Ford F-350 — Electrical system: software recalled?

Yes. NHTSA published recall 11V128000 on February 25, 2011. Reported hazard: FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

What should I do if I have this product?

DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FORD. Model: F-450 SD.

View official NHTSA notice(opens on nhtsa.gov)