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NHTSANHTSA · Vehicles·Recall number 11V372000

2012 International Workstar — Steering: gear box: shaft pitman

Published July 25, 2011 · Recall initiated: July 21, 2011

Summary

NHTSA records recall 11V372000, published July 25, 2011 and initiated July 21, 2011. Recalling firm: International Motors, LLC; 2012 International Workstar — Steering: gear box: shaft pitman.

What's the hazard

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 INTERNATIONAL WORKSTAR COMMERCIAL TRUCKS MANUFACTURED FROM FEBRUARY 7, 2011, THROUGH JUNE 7, 2011, AND BUILT WITH DUAL STEERING GEAR FEATURE CODES 05PTB, 05PTE, 05PUA, 05PUB, 05PUC, 05PUD, 05PUE, OR 05PUH. THE FASTENER THAT ATTACHES THE PITMAN ARM TO THE RIGHT SIDE STEERING GEAR MAY NOT HAVE BEEN TIGHTENED TO ITS SPECIFIED TORQUE, OR THE LOCKING FEATURE ASSOCIATED WITH THE FASTENER MAY NOT HAVE BEEN PROPERLY INSTALLED. AN UNDER TORQUE CONDITION AND/OR MISSING LOCKING FEATURE MAY CAUSE A LOOSE CONNECTION POSSIBLY ALLOWING THE PITMAN ARM TO SEPARATE FROM THE STEERING GEAR RESULTING IN LOSS OF STEERING CONTROL.

What to do

DEALERS WILL INSPECT THE PITMAN ARM/STEERING GEAR CONNECTION, AND EITHER THE CONNECTING FASTENER WILL BE TIGHTENED TO THE CORRECT ASSEMBLY TORQUE OR THE PITMAN ARM WILL BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 19, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

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Recall details

Brand
INTERNATIONAL
Model
WORKSTAR
Manufacturer
International Motors, LLC
Lot
2012 INTERNATIONAL WORKSTAR
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2012 International Workstar — Steering: gear box: shaft pitman recalled?

Yes. NHTSA published recall 11V372000 on July 25, 2011. Reported hazard: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 INTERNATIONAL WORKSTAR COMMERCIAL TRUCKS MANUFACTURED FROM FEBRUARY 7, 2011, THROUGH JUNE 7, 2011, AND BUILT WITH DUAL STEERING GEAR FEATURE CODES 05PTB, 05PTE, 05PUA, 05PUB, 05PUC, 05PUD, 05PUE, OR 05PUH. THE FASTENER THAT ATTACHES THE PITMAN ARM TO THE RIGHT SIDE STEERING GEAR MAY NOT HAVE BEEN TIGHTENED TO ITS SPECIFIED TORQUE, OR THE LOCKING FEATURE ASSOCIATED WITH THE FASTENER MAY NOT HAVE BEEN PROPERLY INSTALLED. AN UNDER TORQUE CONDITION AND/OR MISSING LOCKING FEATURE MAY CAUSE A LOOSE CONNECTION POSSIBLY ALLOWING THE PITMAN ARM TO SEPARATE FROM THE STEERING GEAR RESULTING IN LOSS OF STEERING CONTROL.

What should I do if I have this product?

DEALERS WILL INSPECT THE PITMAN ARM/STEERING GEAR CONNECTION, AND EITHER THE CONNECTING FASTENER WILL BE TIGHTENED TO THE CORRECT ASSEMBLY TORQUE OR THE PITMAN ARM WILL BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 19, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: INTERNATIONAL. Model: WORKSTAR.

View official NHTSA notice(opens on nhtsa.gov)