2011 Peterbilt 384 | 2008 Peterbilt 384 | 2011 Peterbilt 386 | 2010 Peterbilt 386 | 2010 Peterbilt 387 | 2008 Peterbilt 387 | 2010 Peterbilt 587 | 2008 Peterbilt 388 | 2010 Peterbilt 388 | 2012 Kenworth T700 | 2011 Peterbilt 365 | 2008 Peterbilt 367 | 2011 Peterbilt 387 | 2011 Peterbilt 388 | 2011 Peterbilt 587 | 2011 Kenworth T700 | 2010 Peterbilt 384 | 2010 Peterbilt 367 | 2008 Peterbilt 587 | 2011 Peterbilt 367 — Electrical system: software
Published July 27, 2011 · Recall initiated: July 21, 2011
Summary
NHTSA records recall 11V380000, published July 27, 2011 and initiated July 21, 2011. Recalling firm: PACCAR Incorporated; 2011 Peterbilt 384 | 2008 Peterbilt 384 | 2011 Peterbilt 386 | 2010 Peterbilt 386 | 2010 Peterbilt 387 | 2008 Peterbilt 387 | 2010 Peterbilt 587 | 2008 Peterbilt 388 | 2010 Peterbilt 388 | 2012 Kenworth T700 | 2011 Peterbilt 365 | 2008 Peterbilt 367 | 2011 Peterbilt 387 | 2011 Peterbilt 388 | 2011 Peterbilt 587 | 2011 Kenworth T700 | 2010 Peterbilt 384 | 2010 Peterbilt 367 | 2008 Peterbilt 587 | 2011 Peterbilt 367 — Electrical system: software.
What's the hazard
PACCAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 KENWORTH T660, T700, AND T800 VEHICLES MANUFACTURED FROM APRIL 19, 2010, THROUGH MAY 13, 2011, AND MODEL YEAR 2008, 2010, AND 2011 PETERBILT 365, 367, 384, 386, 387, 388 AND 587 VEHICLES MANUFACTURED FROM APRIL 20, 2010, THROUGH JUNE 11, 2011, AND EQUIPPED WITH PACCAR MX ENGINES AND EATON ULTRASHIFT DM OR ALLISON AUTOMATIC TRANSMISSIONS (WITHOUT AUTO-NEUTRAL). THE FAST IDLE CONTROL MAY BE ACTIVATED BY THE OPERATOR WHILE THE TRANSMISSION IS IN GEAR.
What to do
KENWORTH AND PETERBILT DEALERS WILL UPDATE THE ENGINE SOFTWARE FOR THE AFFECTED CHASSIS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.
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Recall details
- Brand
- PETERBILT
- Model
- 384
- Manufacturer
- PACCAR Incorporated
- Lot
- 2011 PETERBILT 384 | 2008 PETERBILT 384 | 2011 PETERBILT 386 | 2010 PETERBILT 386 | 2010 PETERBILT 387 | 2008 PETERBILT 387 | 2010 PETERBILT 587 | 2008 PETERBILT 388 | 2010 PETERBILT 388 | 2012 KENWORTH T700 | 2011 PETERBILT 365 | 2008 PETERBILT 367 | 2011 PETERBILT 387 | 2011 PETERBILT 388 | 2011 PETERBILT 587 | 2011 KENWORTH T700 | 2010 PETERBILT 384 | 2010 PETERBILT 367 | 2008 PETERBILT 587 | 2011 PETERBILT 367
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2011 Peterbilt 384 | 2008 Peterbilt 384 | 2011 Peterbilt 386 | 2010 Peterbilt 386 | 2010 Peterbilt 387 | 2008 Peterbilt 387 | 2010 Peterbilt 587 | 2008 Peterbilt 388 | 2010 Peterbilt 388 | 2012 Kenworth T700 | 2011 Peterbilt 365 | 2008 Peterbilt 367 | 2011 Peterbilt 387 | 2011 Peterbilt 388 | 2011 Peterbilt 587 | 2011 Kenworth T700 | 2010 Peterbilt 384 | 2010 Peterbilt 367 | 2008 Peterbilt 587 | 2011 Peterbilt 367 — Electrical system: software recalled?
Yes. NHTSA published recall 11V380000 on July 27, 2011. Reported hazard: PACCAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 KENWORTH T660, T700, AND T800 VEHICLES MANUFACTURED FROM APRIL 19, 2010, THROUGH MAY 13, 2011, AND MODEL YEAR 2008, 2010, AND 2011 PETERBILT 365, 367, 384, 386, 387, 388 AND 587 VEHICLES MANUFACTURED FROM APRIL 20, 2010, THROUGH JUNE 11, 2011, AND EQUIPPED WITH PACCAR MX ENGINES AND EATON ULTRASHIFT DM OR ALLISON AUTOMATIC TRANSMISSIONS (WITHOUT AUTO-NEUTRAL). THE FAST IDLE CONTROL MAY BE ACTIVATED BY THE OPERATOR WHILE THE TRANSMISSION IS IN GEAR.
What should I do if I have this product?
KENWORTH AND PETERBILT DEALERS WILL UPDATE THE ENGINE SOFTWARE FOR THE AFFECTED CHASSIS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: PETERBILT. Model: 384.