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NHTSANHTSA · Vehicles·Recall number 12V006000

2004 Mercury Monterey — Power train: automatic transmission: torque converter

Published January 9, 2012 · Recall initiated: January 9, 2012

Summary

NHTSA records recall 12V006000, published January 9, 2012. Recalling firm: Ford Motor Company; 2004 Mercury Monterey — Power train: automatic transmission: torque converter.

What's the hazard

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

What to do

FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

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Recall details

Brand
MERCURY
Model
MONTEREY
Manufacturer
Ford Motor Company
Lot
2004 MERCURY MONTEREY
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2004 Mercury Monterey — Power train: automatic transmission: torque converter recalled?

Yes. NHTSA published recall 12V006000 on January 9, 2012. Reported hazard: FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

What should I do if I have this product?

FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCURY. Model: MONTEREY.

View official NHTSA notice(opens on nhtsa.gov)