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NHTSANHTSA · Vehicles·Recall number 13E073000

2014 Gmc Sierra | General Motors Transmission Software | 2014 Chevrolet Silverado — Electrical system: software

Published December 31, 2013 · Recall initiated: December 20, 2013

Summary

NHTSA records recall 13E073000, published December 31, 2013 and initiated December 20, 2013. Recalling firm: General Motors, LLC; 2014 Gmc Sierra | General Motors Transmission Software | 2014 Chevrolet Silverado — Electrical system: software.

What's the hazard

General Motors LLC (GM) is recalling certain software intended for 2015 vehicles that was installed by service centers into model year 2014 Chevrolet Silverados and GMC Sierras equipped with Allison A1000 transmissions. The incorrect software may cause the transmission indicator not to display that gear position "1" has been selected. As such, this vehicle does not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect.

What to do

GM will notify owners, and dealers will upload the correct transmission software, free of charge. The recall began on January 27, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 13442.

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Recall details

Brand
GMC
Model
SIERRA
Manufacturer
General Motors, LLC
Lot
2014 GMC SIERRA | GENERAL MOTORS TRANSMISSION SOFTWARE | 2014 CHEVROLET SILVERADO
Risk classification
E
Country
US

Related recalls

Questions about this recall

Was 2014 Gmc Sierra | General Motors Transmission Software | 2014 Chevrolet Silverado — Electrical system: software recalled?

Yes. NHTSA published recall 13E073000 on December 31, 2013. Reported hazard: General Motors LLC (GM) is recalling certain software intended for 2015 vehicles that was installed by service centers into model year 2014 Chevrolet Silverados and GMC Sierras equipped with Allison A1000 transmissions. The incorrect software may cause the transmission indicator not to display that gear position "1" has been selected. As such, this vehicle does not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect.

What should I do if I have this product?

GM will notify owners, and dealers will upload the correct transmission software, free of charge. The recall began on January 27, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 13442.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: GMC. Model: SIERRA.

View official NHTSA notice(opens on nhtsa.gov)