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NHTSANHTSA · Vehicles·Recall number 13V344000

2012 Dodge Ram 3500 | 2012 Dodge Ram 4500 | 2012 Dodge Ram 5500 — Power train: automatic transmission

Published August 9, 2013 · Recall initiated: August 6, 2013

Summary

NHTSA records recall 13V344000, published August 9, 2013 and initiated August 6, 2013. Recalling firm: Chrysler (FCA US, LLC); 2012 Dodge Ram 3500 | 2012 Dodge Ram 4500 | 2012 Dodge Ram 5500 — Power train: automatic transmission.

What's the hazard

Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels.

What to do

Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.

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Recall details

Brand
DODGE
Model
RAM 3500
Manufacturer
Chrysler (FCA US, LLC)
Lot
2012 DODGE RAM 3500 | 2012 DODGE RAM 4500 | 2012 DODGE RAM 5500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2012 Dodge Ram 3500 | 2012 Dodge Ram 4500 | 2012 Dodge Ram 5500 — Power train: automatic transmission recalled?

Yes. NHTSA published recall 13V344000 on August 9, 2013. Reported hazard: Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels.

What should I do if I have this product?

Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: DODGE. Model: RAM 3500.

View official NHTSA notice(opens on nhtsa.gov)