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NHTSANHTSA · Vehicles·Recall number 13V475000

2012 Ford Focus Electric | 2013 Ford Focus Electric | 2013 Ford C-Max Energi — Equipment: electrical: anti-theft devices

Published October 23, 2013 · Recall initiated: October 17, 2013

Summary

NHTSA records recall 13V475000, published October 23, 2013 and initiated October 17, 2013. Recalling firm: Ford Motor Company; 2012 Ford Focus Electric | 2013 Ford Focus Electric | 2013 Ford C-Max Energi — Equipment: electrical: anti-theft devices.

What's the hazard

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention.

What to do

Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

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Recall details

Brand
FORD
Model
FOCUS ELECTRIC
Manufacturer
Ford Motor Company
Lot
2012 FORD FOCUS ELECTRIC | 2013 FORD FOCUS ELECTRIC | 2013 FORD C-MAX ENERGI
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2012 Ford Focus Electric | 2013 Ford Focus Electric | 2013 Ford C-Max Energi — Equipment: electrical: anti-theft devices recalled?

Yes. NHTSA published recall 13V475000 on October 23, 2013. Reported hazard: Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention.

What should I do if I have this product?

Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FORD. Model: FOCUS ELECTRIC.

View official NHTSA notice(opens on nhtsa.gov)