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NHTSANHTSA · Vehicles·Recall number 13V499000

2011 Neo Trailers Nav | 2010 Neo Trailers Ncv | 2010 Neo Trailers Nas — Latches/locks/linkages

Published October 31, 2013 · Recall initiated: October 23, 2013

Summary

NHTSA records recall 13V499000, published October 31, 2013 and initiated October 23, 2013. Recalling firm: Neo Manufacturing Inc. LLC; 2011 Neo Trailers Nav | 2010 Neo Trailers Ncv | 2010 Neo Trailers Nas — Latches/locks/linkages.

What's the hazard

Neo Manufacturing Inc. LLC (Neo) is recalling certain model year 2010-2011 cargo trailers manufactured February 22, 2010, through May 1, 2011 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

What to do

Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.

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Recall details

Brand
NEO TRAILERS
Model
NAV
Manufacturer
Neo Manufacturing Inc. LLC
Lot
2011 NEO TRAILERS NAV | 2010 NEO TRAILERS NCV | 2010 NEO TRAILERS NAS
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2011 Neo Trailers Nav | 2010 Neo Trailers Ncv | 2010 Neo Trailers Nas — Latches/locks/linkages recalled?

Yes. NHTSA published recall 13V499000 on October 31, 2013. Reported hazard: Neo Manufacturing Inc. LLC (Neo) is recalling certain model year 2010-2011 cargo trailers manufactured February 22, 2010, through May 1, 2011 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

What should I do if I have this product?

Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: NEO TRAILERS. Model: NAV.

View official NHTSA notice(opens on nhtsa.gov)