STEERING:AUTOMATED/ADAPTIVE STEERING
Published November 26, 2013 · Recall initiated: November 20, 2013
What's the hazard
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
What to do
Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
Recall details
- Brand
- INFINITI
- Model
- Q50
- Manufacturer
- Nissan North America, Inc.
- Lot
- 2014 INFINITI Q50
- Risk classification
- V
- Country
- US
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