2014 Infiniti Q50 — Steering: automated/adaptive steering
Published November 26, 2013 · Recall initiated: November 20, 2013
Summary
NHTSA records recall 13V588000, published November 26, 2013 and initiated November 20, 2013. Recalling firm: Nissan North America, Inc.; 2014 Infiniti Q50 — Steering: automated/adaptive steering.
What's the hazard
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
What to do
Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
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Recall details
- Brand
- INFINITI
- Model
- Q50
- Manufacturer
- Nissan North America, Inc.
- Lot
- 2014 INFINITI Q50
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2014 Infiniti Q50 — Steering: automated/adaptive steering recalled?
Yes. NHTSA published recall 13V588000 on November 26, 2013. Reported hazard: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
What should I do if I have this product?
Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: INFINITI. Model: Q50.