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NHTSANHTSA · Vehicles·Recall number 14E045000

Premier Defense Remote Start — Electrical system: software

Published July 24, 2014 · Recall initiated: July 15, 2014

Summary

NHTSA records recall 14E045000, published July 24, 2014 and initiated July 15, 2014. Recalling firm: Directed, LLC; Premier Defense Remote Start — Electrical system: software.

What's the hazard

Directed, LLC (Directed) is recalling certain remote start systems and interface modules. The affected devices may experience a condition that may shut down the vehicle if the on/off button on a remote start, or phone system application is depressed while the engine is on and the vehicle brake is subsequently applied.

What to do

Directed will notify owners, and dealers will reflash the vehicle software, free of charge. The recall began on July 24, 2014. Owners may contact Directed at 1-888-770-7122.

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Recall details

Brand
PREMIER DEFENSE
Model
REMOTE START
Manufacturer
Directed, LLC
Lot
PREMIER DEFENSE REMOTE START | PROSTART REMOTE START | PYTHON XPRESSTART TECHNICAL TIPS | ORBIT REMOTE START | XPRESSKIT INTERFACE MODULE | XPRESSSTART INTERFACE MODULE | AVITAL XPRESSTART TECHNICAL TIPS | AUTOMATE XPRESSTART TECHNICAL TIPS | ASTROSTART XPRESSTART TECHNICAL TIPS | VIPER XPRESSTART TECHNICAL TIPS | CLIFFORD XPRESSTART TECHNICAL TIPS | POLAR START REMOTE START | AUTOSTART REMOTE START | COMMAND START REMOTE START | NORDIC START REMOTE START
Risk classification
E
Country
US

Related recalls

Questions about this recall

Was Premier Defense Remote Start — Electrical system: software recalled?

Yes. NHTSA published recall 14E045000 on July 24, 2014. Reported hazard: Directed, LLC (Directed) is recalling certain remote start systems and interface modules. The affected devices may experience a condition that may shut down the vehicle if the on/off button on a remote start, or phone system application is depressed while the engine is on and the vehicle brake is subsequently applied.

What should I do if I have this product?

Directed will notify owners, and dealers will reflash the vehicle software, free of charge. The recall began on July 24, 2014. Owners may contact Directed at 1-888-770-7122.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: PREMIER DEFENSE. Model: REMOTE START.

View official NHTSA notice(opens on nhtsa.gov)