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NHTSANHTSA · Vehicles·Recall number 14V272000

2014 Toyota Highlander Hybrid | 2014 Toyota Highlander — Electrical system: software

Published May 22, 2014 · Recall initiated: May 22, 2014

Summary

NHTSA records recall 14V272000, published May 22, 2014. Recalling firm: Toyota Motor Corporation; 2014 Toyota Highlander Hybrid | 2014 Toyota Highlander — Electrical system: software.

What's the hazard

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

What to do

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

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Recall details

Brand
TOYOTA
Model
HIGHLANDER HYBRID
Manufacturer
Toyota Motor Corporation
Lot
2014 TOYOTA HIGHLANDER HYBRID | 2014 TOYOTA HIGHLANDER
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2014 Toyota Highlander Hybrid | 2014 Toyota Highlander — Electrical system: software recalled?

Yes. NHTSA published recall 14V272000 on May 22, 2014. Reported hazard: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

What should I do if I have this product?

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: TOYOTA. Model: HIGHLANDER HYBRID.

View official NHTSA notice(opens on nhtsa.gov)