2010 Mercury Mariner | 2009 Ford Escape | 2009 Mercury Mariner | 2008 Ford Escape | 2011 Mercury Mariner | 2010 Ford Escape | 2008 Mercury Mariner | 2011 Ford Escape — Steering: electric power assist system
Published May 29, 2014 · Recall initiated: May 29, 2014
Summary
NHTSA records recall 14V284000, published May 29, 2014. Recalling firm: Ford Motor Company; 2010 Mercury Mariner | 2009 Ford Escape | 2009 Mercury Mariner | 2008 Ford Escape | 2011 Mercury Mariner | 2010 Ford Escape | 2008 Mercury Mariner | 2011 Ford Escape — Steering: electric power assist system.
What's the hazard
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
What to do
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
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Recall details
- Brand
- MERCURY
- Model
- MARINER
- Manufacturer
- Ford Motor Company
- Lot
- 2010 MERCURY MARINER | 2009 FORD ESCAPE | 2009 MERCURY MARINER | 2008 FORD ESCAPE | 2011 MERCURY MARINER | 2010 FORD ESCAPE | 2008 MERCURY MARINER | 2011 FORD ESCAPE
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2010 Mercury Mariner | 2009 Ford Escape | 2009 Mercury Mariner | 2008 Ford Escape | 2011 Mercury Mariner | 2010 Ford Escape | 2008 Mercury Mariner | 2011 Ford Escape — Steering: electric power assist system recalled?
Yes. NHTSA published recall 14V284000 on May 29, 2014. Reported hazard: Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
What should I do if I have this product?
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCURY. Model: MARINER.