2013 Ford Explorer | 2012 Ford Explorer | 2011 Ford Explorer — Steering: electric power assist system
Published May 30, 2014 · Recall initiated: May 29, 2014
Summary
NHTSA records recall 14V286000, published May 30, 2014 and initiated May 29, 2014. Recalling firm: Ford Motor Company; 2013 Ford Explorer | 2012 Ford Explorer | 2011 Ford Explorer — Steering: electric power assist system.
What's the hazard
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
What to do
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
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Recall details
- Brand
- FORD
- Model
- EXPLORER
- Manufacturer
- Ford Motor Company
- Lot
- 2013 FORD EXPLORER | 2012 FORD EXPLORER | 2011 FORD EXPLORER
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2013 Ford Explorer | 2012 Ford Explorer | 2011 Ford Explorer — Steering: electric power assist system recalled?
Yes. NHTSA published recall 14V286000 on May 30, 2014. Reported hazard: Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
What should I do if I have this product?
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FORD. Model: EXPLORER.