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NHTSANHTSA · Vehicles·Recall number 14V345000

2014 Chevrolet Silverado | 2014 Gmc Sierra — Equipment

Published June 20, 2014 · Recall initiated: June 18, 2014

Summary

NHTSA records recall 14V345000, published June 20, 2014 and initiated June 18, 2014. Recalling firm: General Motors, LLC; 2014 Chevrolet Silverado | 2014 Gmc Sierra — Equipment.

What's the hazard

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 15, 2013, to January 29, 2014, and GMC Sierra vehicles manufactured September 19, 2013, to February 8, 2014, and equipped with both optional accessory all-weather floor mats (option RPO VAV) and optional vinyl flooring (option RPO BG9). The affected vehicles built with the vinyl flooring option do not have the retention features necessary to properly secure the floor mat on the driver's side.

What to do

GM will notify owners, and reimburse the owner for the purchase price upon their return. The owners will also be provided an insert for their owners manual instructing them not to use floor mats, free of charge. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14310.

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Recall details

Brand
CHEVROLET
Model
SILVERADO
Manufacturer
General Motors, LLC
Lot
2014 CHEVROLET SILVERADO | 2014 GMC SIERRA
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2014 Chevrolet Silverado | 2014 Gmc Sierra — Equipment recalled?

Yes. NHTSA published recall 14V345000 on June 20, 2014. Reported hazard: General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 15, 2013, to January 29, 2014, and GMC Sierra vehicles manufactured September 19, 2013, to February 8, 2014, and equipped with both optional accessory all-weather floor mats (option RPO VAV) and optional vinyl flooring (option RPO BG9). The affected vehicles built with the vinyl flooring option do not have the retention features necessary to properly secure the floor mat on the driver's side.

What should I do if I have this product?

GM will notify owners, and reimburse the owner for the purchase price upon their return. The owners will also be provided an insert for their owners manual instructing them not to use floor mats, free of charge. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14310.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: CHEVROLET. Model: SILVERADO.

View official NHTSA notice(opens on nhtsa.gov)