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NHTSANHTSA · Vehicles·Recall number 14V396000

2009 Volkswagen Routan — Electrical system: ignition

Published July 3, 2014 · Recall initiated: July 1, 2014

Summary

NHTSA records recall 14V396000, published July 3, 2014 and initiated July 1, 2014. Recalling firm: Volkswagen Group of America, Inc.; 2009 Volkswagen Routan — Electrical system: ignition.

What's the hazard

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

What to do

Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800-822-8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. Note: This campaign is an expansion of NHTSA Recall No. 11V-151.

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Recall details

Brand
VOLKSWAGEN
Model
ROUTAN
Manufacturer
Volkswagen Group of America, Inc.
Lot
2009 VOLKSWAGEN ROUTAN
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2009 Volkswagen Routan — Electrical system: ignition recalled?

Yes. NHTSA published recall 14V396000 on July 3, 2014. Reported hazard: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

What should I do if I have this product?

Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800-822-8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. Note: This campaign is an expansion of NHTSA Recall No. 11V-151.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: VOLKSWAGEN. Model: ROUTAN.

View official NHTSA notice(opens on nhtsa.gov)