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NHTSANHTSA · Vehicles·Recall number 14V533000

2014 Ram Promaster — Seats: front assembly: head restraint

Published September 4, 2014 · Recall initiated: September 4, 2014

Summary

NHTSA records recall 14V533000, published September 4, 2014. Recalling firm: Chrysler (FCA US, LLC); 2014 Ram Promaster — Seats: front assembly: head restraint.

What's the hazard

Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints.

What to do

Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.

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Recall details

Brand
RAM
Model
PROMASTER
Manufacturer
Chrysler (FCA US, LLC)
Lot
2014 RAM PROMASTER
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2014 Ram Promaster — Seats: front assembly: head restraint recalled?

Yes. NHTSA published recall 14V533000 on September 4, 2014. Reported hazard: Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints.

What should I do if I have this product?

Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RAM. Model: PROMASTER.

View official NHTSA notice(opens on nhtsa.gov)