2015 Mack Chu | 2014 Mack Chu | 2013 Mack Pinnacle (Cxu) | 2015 Mack Pinnacle (Cxu) — Forward collision avoidance: adaptive cruise control
Published September 9, 2014 · Recall initiated: September 9, 2014
Summary
NHTSA records recall 14V545000, published September 9, 2014. Recalling firm: Mack Trucks, Inc.; 2015 Mack Chu | 2014 Mack Chu | 2013 Mack Pinnacle (Cxu) | 2015 Mack Pinnacle (Cxu) — Forward collision avoidance: adaptive cruise control.
What's the hazard
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
What to do
Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
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Recall details
- Brand
- MACK
- Model
- CHU
- Manufacturer
- Mack Trucks, Inc.
- Lot
- 2015 MACK CHU | 2014 MACK CHU | 2013 MACK PINNACLE (CXU) | 2015 MACK PINNACLE (CXU)
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2015 Mack Chu | 2014 Mack Chu | 2013 Mack Pinnacle (Cxu) | 2015 Mack Pinnacle (Cxu) — Forward collision avoidance: adaptive cruise control recalled?
Yes. NHTSA published recall 14V545000 on September 9, 2014. Reported hazard: Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
What should I do if I have this product?
Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MACK. Model: CHU.