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NHTSANHTSA · Vehicles·Recall number 14V598000

2015 Mercedes-Benz C400 | 2015 Mercedes-Benz C300 — Steering

Published September 26, 2014 · Recall initiated: September 26, 2014

Summary

NHTSA records recall 14V598000, published September 26, 2014. Recalling firm: Mercedes-Benz USA, LLC; 2015 Mercedes-Benz C400 | 2015 Mercedes-Benz C300 — Steering.

What's the hazard

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.

What to do

MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008.

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Recall details

Brand
MERCEDES-BENZ
Model
C400
Manufacturer
Mercedes-Benz USA, LLC
Lot
2015 MERCEDES-BENZ C400 | 2015 MERCEDES-BENZ C300
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2015 Mercedes-Benz C400 | 2015 Mercedes-Benz C300 — Steering recalled?

Yes. NHTSA published recall 14V598000 on September 26, 2014. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.

What should I do if I have this product?

MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: C400.

View official NHTSA notice(opens on nhtsa.gov)