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NHTSANHTSA · Vehicles·Recall number 14V729000

2007 Starcraft Bus Starquest | 2006 Starcraft Bus Starquest | 2012 Starcraft Bus Ultrastar — Equipment adaptive/mobility

Published November 13, 2014 · Recall initiated: November 13, 2014

Summary

NHTSA records recall 14V729000, published November 13, 2014. Recalling firm: Forest River, Inc.; 2007 Starcraft Bus Starquest | 2006 Starcraft Bus Starquest | 2012 Starcraft Bus Ultrastar — Equipment adaptive/mobility.

What's the hazard

Forest River, Inc. (Forest River) is recalling certain model year 2006-2012 Starcraft Bus Xpress, Starquest, Starlite, Allstar, Allstar XL, MVP, Ultrastar, and XLT transit buses manufactured June 1, 2006, to February 27, 2012 equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

What to do

Starcraft Bus will notify all owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began in January 2015. Owners may contact Starcraft Bus customer service at 1-800-348-7440, or Ricon customer service at 1-800-322-2884.

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Recall details

Brand
STARCRAFT BUS
Model
STARQUEST
Manufacturer
Forest River, Inc.
Lot
2007 STARCRAFT BUS STARQUEST | 2006 STARCRAFT BUS STARQUEST | 2012 STARCRAFT BUS ULTRASTAR
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2007 Starcraft Bus Starquest | 2006 Starcraft Bus Starquest | 2012 Starcraft Bus Ultrastar — Equipment adaptive/mobility recalled?

Yes. NHTSA published recall 14V729000 on November 13, 2014. Reported hazard: Forest River, Inc. (Forest River) is recalling certain model year 2006-2012 Starcraft Bus Xpress, Starquest, Starlite, Allstar, Allstar XL, MVP, Ultrastar, and XLT transit buses manufactured June 1, 2006, to February 27, 2012 equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

What should I do if I have this product?

Starcraft Bus will notify all owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began in January 2015. Owners may contact Starcraft Bus customer service at 1-800-348-7440, or Ricon customer service at 1-800-322-2884.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: STARCRAFT BUS. Model: STARQUEST.

View official NHTSA notice(opens on nhtsa.gov)