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NHTSANHTSA · Vehicles·Recall number 14V764000

2015 Mercedes Benz Sprinter 2500 | 2014 Mercedes-Benz Sprinter 3500 | 2014 Mercedes Benz Sprinter 2500 | 2015 Mercedes Benz Sprinter 3500 — Engine and engine cooling: engine: diesel

Published December 1, 2014 · Recall initiated: December 1, 2014

Summary

NHTSA records recall 14V764000, published December 1, 2014. Recalling firm: Mercedes-Benz USA, LLC - DBA Sprinter; 2015 Mercedes Benz Sprinter 2500 | 2014 Mercedes-Benz Sprinter 3500 | 2014 Mercedes Benz Sprinter 2500 | 2015 Mercedes Benz Sprinter 3500 — Engine and engine cooling: engine: diesel.

What's the hazard

Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

What to do

Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

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Recall details

Brand
MERCEDES BENZ
Model
SPRINTER 2500
Manufacturer
Mercedes-Benz USA, LLC - DBA Sprinter
Lot
2015 MERCEDES BENZ SPRINTER 2500 | 2014 MERCEDES-BENZ SPRINTER 3500 | 2014 MERCEDES BENZ SPRINTER 2500 | 2015 MERCEDES BENZ SPRINTER 3500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2015 Mercedes Benz Sprinter 2500 | 2014 Mercedes-Benz Sprinter 3500 | 2014 Mercedes Benz Sprinter 2500 | 2015 Mercedes Benz Sprinter 3500 — Engine and engine cooling: engine: diesel recalled?

Yes. NHTSA published recall 14V764000 on December 1, 2014. Reported hazard: Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

What should I do if I have this product?

Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES BENZ. Model: SPRINTER 2500.

View official NHTSA notice(opens on nhtsa.gov)