2013 Ford Explorer | 2012 Ford Explorer | 2011 Ford Explorer — Structure: body: door
Published March 24, 2015 · Recall initiated: March 24, 2015
Summary
NHTSA records recall 15V171000, published March 24, 2015. Recalling firm: Ford Motor Company; 2013 Ford Explorer | 2012 Ford Explorer | 2011 Ford Explorer — Structure: body: door.
What's the hazard
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
What to do
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
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Recall details
- Brand
- FORD
- Model
- EXPLORER
- Manufacturer
- Ford Motor Company
- Lot
- 2013 FORD EXPLORER | 2012 FORD EXPLORER | 2011 FORD EXPLORER
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2013 Ford Explorer | 2012 Ford Explorer | 2011 Ford Explorer — Structure: body: door recalled?
Yes. NHTSA published recall 15V171000 on March 24, 2015. Reported hazard: Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
What should I do if I have this product?
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FORD. Model: EXPLORER.